24/7 DRIVER & VEHICLEMONITORING SERVICE

OUR SOLUTION

DriveReport, DriveReport
DriveReport, DriveReport
optix

DRIVER BEHAVIOUR REPORTING

Public road-users provide real time accounts on reckless and dangerous driving

optix

MANAGE YOUR FLEET EFFECTIVELY

Reporting driver behaviour reduces accidents and the associated costs. Leading to more efficient fleet operations

optix

IDENTIFY, MODIFY AND IMPROVE

Fleet managers can identify, modify and improve driver behaviours, thus reducing their company’s on-road risk

MANAGE AND MITIGATEYOUR ON-ROAD RISK

The original, efficient and affordable driver and vehicle monitoring service that works for you – 24/7 throughout South Africa!

DriveReport, DriveReport

HOW DRIVEREPORT WORKS

A fleet operator’s company and fleet information is captured on our monitoring database. A DriveReport decal is placed on the company vehicle fleet, inviting the public to report telephonically on the driving behaviour.

Our professional, unbiased operators receive the call and use an AARTO based scoring matrix to assess the incident. Details of the incident including date, time, location, road and weather conditions are logged and immediately communicated to the relevant fleet manager/ managers in summary via SMS & in detail on email and on a web based client portal.

After subscribers have been notified, a confirmation SMS is sent to the caller including a link to which the caller can upload any photographic footage they may have taken of the incident. This real time response enables effective and timely corrective action as well as immediate customer satisfaction. Notices can be echoed to different fleet managers or departments to ensure the incident is followed-up and attended to. Any mechanical faults can be escalated to the workshop manager.

THE DRIVEREPORT PROCESS

DriveReport, DriveReport

STEP 1

A member of the public witnesses an incident of risky driving or wants to praise good driving and calls the telephone number that is displayed on the rear of the vehicle. The call goes through to our 24/7 Call Monitoring Centre and is attended to by one of our highly trained professional agents. The agent will gather as much information as possible from the caller, in order to obtain a full reflection of the incident that took place. Furthermore, the caller will have the ability to upload any photos or videos of the incident that they may have taken.

DriveReport, DriveReport
DriveReport, DriveReport

STEP 2

Incidents are logged and scored according to the severity and risk of the incident that has occurred. Date, time, location, weather and road conditions are logged. AARTO based scores and Optix scores are allocated to the incident via our internal Call Centre System. Optix scores incorporate aggravating conditions like bad weather, bad road conditions or if an incident occurred at night. Real time responses are sent via SMS and email to the fleet supervisors and managers that are responsible for the specific vehicle that has been reported as well as an immediate SMS response to the caller, acknowledging the incident on the client’s behalf and advising of the Reference details.

DriveReport, DriveReport
DriveReport, DriveReport

STEP 3

Fleet managers are able to access the DriveReport online portal. Information available via the portal includes:

  • Tracking of line managements call resolutions (manage the managers)
  • Customised reports incl. monthly subscriptions
  • Real time online trends and profiles
  • Virtual AARTO based and Optix Reports on riskiest drivers and vehicles
  • Driver profiles and their history
  • Behaviour trend analysis
  • Online statistics and reports
DriveReport, DriveReport
DriveReport, DriveReport

STEP 4

Fleet managers and driver’s engage in meaningful coaching sessions, with the aim of driving positive long-term sustainable driver behaviour.

DriveReport, DriveReport
DriveReport, DriveReport

STEP 5

Driver Behaviour is changed in a positive and sustainable way, leading to a safer and more cautious driver returning to the field, thus reducing a company’s on-road risk and ultimately creating safer roads for all users.

DriveReport, DriveReport

THE DRIVEREPORT PORTAL

INFORMATION THAT’S LOADED AND MAINTAINED ON THE PORTAL
DriveReport, DriveReport
DriveReport, DriveReport
DriveReport, DriveReport

Incidents Profiles

DriveReport, DriveReport

Driver Behaviour Analytics

DriveReport, DriveReport

Contact information (Cell number, email address, etc.)

DriveReport, DriveReport

Driver's Licence

Fleet Profiles

DriveReport, DriveReport

Vehicle registration number, Vin, Chassis, Make, Model year, Fleet number

DriveReport, DriveReport

Vehicle licences, fire extinguisher, Road permits, Cross Border permit expiry dates

DriveReport, DriveReport

Paperless environment - all documents can be uploaded and stored on the portal

Driver Profiles

DriveReport, DriveReport

Name, Surname, ID Numbers Physical Address, Postal Address

DriveReport, DriveReport

Contact information (Cell, Home, email address)

DriveReport, DriveReport

Employee number, Employment start date, etc.

DriveReport, DriveReport

Medical Aid and Next of Kin information in case of an emergencies

DriveReport, DriveReport

PDP, Driver’s Licence, Medical tests, Eye tests, Hazchem certification, DGP, Induction, Refresher Test expiry dates, etc.

DriveReport, DriveReport

Paperless environment - all documents can be uploaded and stored on the portal

DriveReport, DriveReport
600mm x 140mm
DriveReport, DriveReport
300mm x 150mm

DRIVEREPORT STICKERS

The DriveReport stickers ensure drivers are aware that they are being monitored on the roads and that the general public holds them accountable for their driving behaviour.

In addition, the DriveReport sticker highlights a company’s concern and stance regarding Social Responsibility as well as General Road Safety on our roads.

SPECIFICATIONS
Our DriveReport stickers are made from high quality engineered grade material, with a 7 year guarantee from UV rays, high pressure washing and general wear and tear.

Frequently asked questions

Is there a human that answers the call?

Yes, we have call centre operators working 24 hours, 7 days a week to assist you.

Do I get notified when someone reports bad driving?

Yes, you will instantly be notified via an sms and email, and all reports are kept on record under the driver’s name.

Do you provide stickers?

Yes, we provide stickers at a minimum fee. Simply call us to arrange.

How do I report bad driving?

Simply call 0860 555 999 and we will inform the owner immediately.

Does the system manage driver compliance?

Yes, the system does manager driver compliance by tracking a driver’s PPE, training, driver license expiry, vehicle licence expiry, etc.

TALK TO AN EXPERT

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